WE HELP · AUCKLAND

Dogs & pets.

Clear answers to your dogs & pets questions. Understand We Help arrangements, scope and what to discuss before booking.

8 helpful answers

Can you give my pet medication?

Medication or medical monitoring must be discussed separately and may not be suitable for this service. Do not assume it is included in ordinary feeding, sitting or walking.

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Can you help while I am away?

You can enquire about feeding, companionship, dog sitting and home checks. Dates, visit frequency, access and emergency arrangements must be agreed before you rely on the service.

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Will my dog be walked alone?

Tell us whether you need an individual walk. The walking arrangement, duration and suitability are confirmed with you before booking; group walks are not assumed.

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Can you feed my pet while I am away?

You can request feeding and companionship visits. Share your suburb and dates, then discuss visit frequency, food instructions, access and emergency contacts with the team.

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Is this dog boarding?

Do not assume a boarding facility is included. This page is for dog-sitting enquiries; the location, supervision and any overnight arrangement need to be confirmed.

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Can you help with a dog that needs special handling?

Describe the handling requirements directly with the team. We need to assess suitability before accepting the request and cannot promise that every situation can be accommodated.

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Can you visit more than once a day?

Tell us the schedule you need. Visit frequency depends on availability and your pet’s requirements, and must be confirmed before you make arrangements around it.

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Do I supply the food?

Yes, the standard plan uses your pet’s usual food and supplies. Any purchase or collection needs to be agreed separately.

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