Everyday help.

Choose Something else in the enquiry form and describe the job. We will confirm whether it is suitable, who can help and what the scope would involve.

The service is presented through one We Help team and one point of contact. You tell us what you need, and we discuss the appropriate people and arrangement rather than asking you to browse independent provider listings.

Yes. Tell the team when your priorities change. New tasks, hours or skill requirements may affect availability and pricing, so changes should be agreed before the next visit.

Yes. Include the tasks and deadlines so we can plan a sensible order and confirm what is possible. A collection with a fixed closing time may need to come before flexible jobs.

Purchase budgets, payment methods and reimbursement are agreed before any shopping takes place. Do not put card details or account passwords into the enquiry form.

Agree whether substitutions are allowed and how you want to be contacted. A clear rule avoids purchases that do not suit your household.

You can enquire about collection. Provide the store, collection window and general details; any codes or sensitive information should be exchanged through an agreed direct channel.

Yes, discuss changes with the team. New tasks may affect the time, skills or quote, so they should be confirmed rather than added without notice.

Only within an arrangement agreed in advance. Purchase limits and payment methods need to be clear; an enquiry alone gives no spending authority.